Emergency Guidance

Seek assistance from any SU staff members in the downstairs office (10am-4pm/Mon-Fri)

In the event of an alarm sounding, please follow the instructions given by SU staff. Leave the building via the nearest exit and go to the nearest evacuation assembly point – the grass area outside Hutton Hall. Please do not delay evacuation for any reason. SU Staff and Security will secure the building. Please note there are limited staff on duty at the weekend so assume all alarms are an emergency

If for any reason, there is no staff in the venue, please call Security on 01707 281010 or in an emergency 01707 28555

If you are hosting an event in The Forum as a Student Leader, there should be a member of staff present. Please ensure you know who they are and how to contact them

Any first aid should be supplied by the SU staff on shift

If for any reason, there is no staff in the venue, please call Security on 01707 281010 or in an emergency please call 01707 28555

In the event of immediate urgent danger, please sound the alarm or call 999

During 10am-4pm/Mon-Fri, please call Herts SU on 01707 285000 and ask for the Academic Engagement team (please do this after you have alerted security and evacuated)

At any point that you feel uncomfortable dealing with a situation, including an unwanted attendee, please call Security at 01707 281010

The following information should be given:

Exact location

Details of casualties and incident

Number in the group

First aid given (if trained to do so)

Equipment available to the group

If you are in a venue or activity centre, please seek assistance from site staff

Any serious incident of this nature must be reported as soon as reasonably possible. Please fill out the Accident Report Form on your Committee Toolkit at your earliest convenience

Seek the support of the local staff and emergency services

If arrested or injured and in hospital, notify the Foreign Consulate Office. Information can be found here

The phone number for the Foreign and Commonwealth Office in London is 0207 008 1500

If a staff member from the venue is dealing with the incident or injury, they will fill out all the essential paperwork but please submit an Accident Report Form on your Committee Toolkit at your earliest convenience

The SU should be notified as soon as possible of any incidents or emergencies. Please email societies@hertssu.com or call the SU Welcome Desk if it is between 10am-5pm/Mon-Fri at 01707 285000 and ask for the Academic Engagement team