Feedback & Meetings

When you collect feedback from your peers, you have to make sure you do some course-wide. There are different routes you can take to collect the feedback including...

• Surveys and questionnaires
• Online feedback forms
• Focus groups
• Informal discussions

Some reasons we would encourage you to use include Google Forms and Padlet, but feel free to be experimental!

After collecting the feedback, you must then report it back to Herts SU and the University. Here are our top tips on how you can do so...

• Use more scale questions rather than yes or no questions
• Create a simple pros and cons list for each module, supporting your points with research from your course, which can be gathered through tools like Google Forms or similar
• Propose solutions to the issues you highlight. Discuss these with students and staff beforehand—prepared solutions ensure the matter progresses smoothly
• Don’t forget to provide feedback on the positive aspects as well, so the University knows what works and should be maintained
• Ensure students' anonymity when providing feedback. They might be reluctant to share due to concerns about it negatively impacting them or their grades, so always make sure the feedback is anonymous

After reporting, you must...

• Update the students and the SU on how the feedback is or will be acted on
• Follow up on the progress during the next meetingn

The Insight Form should be filled out once a month with everything you've discussed with students. It provides the SU with an overview of student experiences, helping them and fellow Student Leaders focus on areas for improvement. The results are summarised in the Student Council each month. You can fill it in here.