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Housing Advice

We're on hand to offer guidance about student housing.

Having problems with your housemates or landlord? Worried about safety? You've come to the right place. The Advice & Support team can help answer your questions. Simply get in touch with our team!

 

We've created a Housing Advice Guide with tips for how to enjoy a trouble-free tenancy. Find everything you need to know here:

The best way to find safe and good quality accommodation near University is by making sure that your property, landlord or lettings agent is PAL accredited. PAL is a landlord and property accreditation scheme that aims to improve the standard of privately rented accommodation in Welwyn Hatfield.

The scheme, founded by Welwyn Hatfield Borough Council and the University of Hertfordshire, recognises landlords and agents that meet their legal obligations and those that go above and beyond to provide quality homes.

Those who are PAL accredited must abide by an agreed Code of Standards, to ensure they are providing safe and well-maintained properties.

Visit the PAL website to view properties, Landlords / Agents and to find out more about how the scheme can support you in your off-campus accommodation.

 

If your property is only occupied by full-time students then you'll be exempt from paying council tax. However, if one person is not a student - or is a part-time student - then the property will have to pay a certain percentage of the normal council tax amount for that property.

Every full-time student needs to apply for Council Tax Exemption. Please follow the Council Tax Exemption Guide

It is important to note that the council tax exemption only covers students whilst they are studying full-time. Therefore, if you are a final year student who finishes their studies in May but has their tenancy contract lasting until September, the student will be liable to pay council tax for the period from the end of their studies in May to the end of their tenancy contract term in September. If you know that this is going to occur, it is worth saving money in advance so that it can be paid easily and on-time.

We are available

Monday to Friday 10:00 - 16:00
(excluding SU and University closed days)

Get in touch:

By email: advice@hertssu.com
An Adviser will respond within two working days or less.

Request an appointment: Click Here
Just let us know if you would like a face to face or Video call or Phone call.

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