Mental Health

Field of pink flowers


No matter how you're feeling, there is always someone to talk to. 

We are not trained counsellors, but it can still help to get things off your chest by speaking to one of our Academic & Welfare Advisers. If you would like a non-judgemental listening ear, practical support or signposting to local mental wellbeing services, we can help!

Request an appointment


A number of brilliant wellbeing services are available to UH students for free - click on the drop-downs below to find out more: 

24/7 Student Assistance Helpline
24/7 Student Assistance Helpline (Health Assured)

Health Assured counsellors are there to listen to you whatever your problem, whether it is personal or student-related. You can also contact the helpline if you require any financial, legal or medical information, such as advice on budgets, physical health or landlord issues. All helpline calls will be answered within 20 seconds, and if an adviser, counsellor or mental health adviser is not available immediately, they will contact you within two hours of your call. Phone: +44 (0)800 028 3766 - this phone-line is open 24 hours a day, 7 days a week.

On-Campus Support
UH Student Wellbeing

The University's Student Wellbeing team offers support for psychological or emotional difficulties which may be impacting upon your academic studies or preventing you from making the most of your time at University. One-to-one counselling, group counselling and workshops are all available through the service and a number of helpful resources are available on StudyNet. The Student Wellbeing office is located on the first floor of the Hutton Hub, College Lane. You can pop in, call them on 01707 284453 or email


UH Resident Assistants

If you're living in on-campus accommodation, UH Resident Assistants are students just like you who can offer around-the-clock peer support. They’re here to ensure you can access support out of hours and have been given additional training and responsibility to ensure you always feel supported. This support service is available 24 hours a day and 365 days a year, including Christmas and Bank Holidays. This means that outside our office hours you're able to access support. You can phone the Resident Assistants on 01707 281010.  

On-Campus Training for Students

Look After Your Mate Workshop

  • Delivered by Advice & Support, developed by Student Minds
  • We know that most students talk to their friends when they're having a tough time. We can talk to friends in confidence and they're able to help us keep challenges in perspective. The truth is that although uni can be awesome, life’s curveballs still get thrown at us and in these situations we really need our mates to be there for us. Friendship can play a key role in helping someone live with or recover from any difficulties they are facing, but it can be hard to know what to say when a friend is struggling. The Look After Your Mate workshop is designed to help you with the following:
  • • Key practical tips for supporting a friend
  • • Spotting signs your friend is struggling
  • • How to start a conversation
  • • How to support a friend by listening and motivating
  • • Signposting to further support
  • • Looking after your own wellbeing as a supporter
  • It's completely free for all students at the University of Hertfordshire. Simply email us to register your interest, or visit the SU events listings and search for "Look After Your Mate"
External Support
Student Space

Student Space from Student Minds offers support throughout the uncertainty of student life; through e-mail, text, phone, webchat and online resources



Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact Papyrus

0800 068 4141



Whatever you're going through, a Samaritan will face it with you. Samaritans are available 24 hours a day, 365 days a year. You can chat to Samaritans for free

116 123


Online Support
Students Against Depression

Students Against Depression provides you with a calm environment and the resources to help you find a way forward. The website offers advice, information and guidance to those affected by low mood, depression and suicidal thinking


Living Life to the Full

In just eight sessions this free online course can help you make a difference to your life. With associated downloadable worksheets, learn how to sort out your feelings when you feel low, worried or hopeless and learn skills that tackle problems in your life


'How to Cope with Student Life' by MIND

Explains how you can look after your mental health as a student, giving practical suggestions for what you can do and where you can go for support


'Support for a Friend' by Student Minds

This resource aims to help you by outlining how you can start a conversation with a friend, tips to look after yourself and suppoer for specific difficulties


NHS Student Mental Health Pages

Take a look at guidance from the National Health Service specifically for students