Managing money can be challenging, and situations involving debt or financial hardship can be incredibly difficult. We’re on hand to offer guidance surrounding your financial wellbeing - so that you don't have to deal with these challenges alone.

Please contact us to make an appointment with an adviser if you have any concerns about your finances. If you ignore debt, it can quickly get out of control. Please do not ignore unmanageable debt, the problem will not just go away. It is never to late to seek advice. Sometimes people may feel embarrassed about talking about money or debt, but the Advice & Support team are completely non-judgemental and are happy to help and answer any of your questions.

We can also signpost you to any additional funding that is available that you may be unaware off, as well as referring you to other helpful support departments. Need advice or sign-posting please get in touch. We can speak to you about your concerns or queries, no matter how big or small.

Not sure where to turn? Here is how we, and other services, can help:

Advice & Support is a referring agent for the Trussell Trust Food Banks nationwide; for which any students experiencing financial hardship can access emergency food supplies. If you wish to know more about how to receive an e-voucher code to receive emergency food supplies from a local food bank, simply get in touch with us or request an appointment. We also offer face-to-face budgeting and money management advice.

For more information about the University Financial Assistance Fund (UFAF) or the Overseas Student Financial Hardhsip Fund (OSHF), and guidance about how to apply or any other financial support available, you can contact the UH Student Funding and Financial Support Team. The team can also provide advice and guidance regarding any matters relating to student finance applications. You can e-mail this team via funding@herts.ac.uk, or complete their online appointment request form.

For any advice and information relating to the payment of your tuition fees, you can contact the UH Student Account Management Team via student-finance@herts.ac.uk. If you are concerned about your ability to pay your tuition fees by the specified liability dates, it is important that you let this team know as soon as you can. Read this information from Ask Herts regarding the potential consequences of being in debt to the University. 

For numerous online training courses regarding money management and finance, visit Black Bullion. All UH students have free access to a wealth of fantastic online learning resources, covering topics varying from budgeting to mortgages and pensions, and we strongly encourage students to take a look and have a go.

Estranged students are eligible for additional support from the University. The Herts Success Team can act as a central point of contact in the University and can liaise with other University departments on your behalf; supporting applications for the University Financial Assistance Fund and providing relevant advice and guidance. To contact Herts Success e-mail hertssuccess@herts.ac.uk. You can also see further guidance regarding support for Estranged Students via Stand Alone.

Please see the link to our website for further helpful information https://hertssu.com/your-support/money/

The Advice & Support team are available Monday- Friday, 10am-4pm. You can contact us by emailing advice@hertssu.com where one of the team will reply offering you either an appointment by Phone, Email or MS Teams.